Solutions purpose-built for the most complex healthcare program delivery needs.

Our innovative EMR solutions are configurable to meet the unique needs of organizations with complex workflows across multiple disciplines

Committed to your success.

Our Professional Services team is here to ensure the success of your program roll-out

Public Health Software Solutions

Promote healthier populations and communities.

Technology Solutions for Public Health Organizations

You need an innovative, sophisticated EHR solution that can enhance patient outcomes and report on the efficacy of your programs across a broad population.

Built to accommodate anywhere from 40 to 4,000 users, Profile is a robust, flexible, scalable solution that streamlines episodic and longitudinal care records for multidisciplinary care providers within public health settings.

  • Designed for collaborative care
  • HIPAA Complaint with public health reporting standards
  • Configurable and scalable to meet specific public health needs


The Profile Public Health Advantage

The Benefits

    Manage multiple services that cover a wide range of public health sectors. These sectors include, but are not limited to:
  • Immunization and screening for communicable diseases
  • Health education programs
  • Family and child health
  • Dental health
  • Sexual health
  • Injury prevention
  • Environmental health
  • Physical activity
  • Public health standards enforcement
  • Research and population-based health research

Increase Quality of Care: Access centralized comprehensive patient data for an all-encompassing view of health records, fostering improved care coordination.

  • Integrated Dashboards: Display clinical summaries, key performance indicators, and actionable insights in a single, user-friendly interface.
  • Real-Time Data Access: Enable real-time access to patient documentation and order placements directly from the dashboard.

  • Comprehensive Patient Histories: Access a patient’s complete medical history, including past treatments, lab results, and medication records, regardless of the EHR vendor.
  • Interoperability: Ensure seamless integration with various EHR systems to extract and utilize patient data effectively
  • Inventory Tracking: Manage immunization stock levels, track expiration dates, and monitor usage patterns.
  • Data Integration: Download immunization data into the EHR and upload it to state immunization registries to maintain accurate records.
  • HIPAA-Compliant Messaging: Ensure all patient communications comply with HIPAA regulations to protect patient privacy and confidentiality.
  • Secure Messaging and Notifications: Provide secure channels for messaging patients, sending lab results, conducting e-visits, and scheduling appointments.


  • Advanced Analytics: Utilize data analytics to identify trends, monitor public health metrics, and support decision-making.
  • Customizable Reports: Generate customizable reports for internal use, regulatory compliance, and public health reporting.
  • Socioeconomic and Environmental Data: Integrate data on socioeconomic status, environmental factors, and other social determinants of health to provide a comprehensive view of patient populations.
  • Geospatial Analysis: Use geospatial data to map health trends, identify hotspots for diseases, and allocate resources effectively.
  • Contextual Insights: Provide insights into how contextual factors influence health outcomes, enabling targeted interventions and policy decisions.
  • Customizable Education Resources: Provide a library of patient education materials that can be tailored to individual patient needs and health literacy levels.
  • Multi-Language Support: Ensure materials are available in multiple languages to cater to diverse populations.
  • Clinical Workflows: Implement workflows for tracking and managing STDs, TB, HIV, Hepatitis, and other communicable diseases.
  • Case Management: Facilitate comprehensive case management, including contact tracing, reporting, and follow-up.
Configurable + Interoperable
Contextual Data

Profile Public Health Features

  • Patient Access: Provide patients with access to their health records, test results, and appointment schedules through a secure online portal.
  • Self-Service Tools: Enable patients to book appointments, request prescription refills, and communicate with healthcare providers through the portal.
  • Educational Resources: Offer personalized health education materials and resources tailored to individual patient needs.
  • HIPAA-Compliant Messaging: Ensure all patient communications comply with HIPAA regulations to protect patient privacy and confidentiality.
  • Secure Messaging and Notifications: Provide secure channels for messaging patients, sending lab results, conducting e-visits, and scheduling appointments.
  • Mobile App Support: Offer mobile applications for health professionals and patients to access information and services on-the-go.
  • Push Notifications: Enable push notifications for appointment reminders, medication alerts, and public health advisories.

  • Video Conferencing: Provide integrated video conferencing capabilities for virtual consultations and follow-ups.
  • SMS and Email Communication: Facilitate secure communication via SMS and email for appointment reminders, health alerts, and patient follow-ups.
  • Virtual Visit Documentation: Capture and document virtual visits directly in the patient’s record.

  • Streamlined Referral Processes: Facilitate the referral process with easy-to-use tools for creating, tracking, and managing referrals to specialists and other healthcare providers.
  • Referral Network: Build and maintain a network of referral partners to ensure patients receive the appropriate care promptly.
  • Referral Status Tracking: Monitor the status of referrals and receive updates on the outcomes to ensure continuity of care.
  • Seamless Transition: Ensure the software can operate both online and offline, allowing uninterrupted access to critical functions even without internet connectivity.
  • Data Synchronization: Automatically synchronize data when connectivity is restored, ensuring all information is up-to-date.
  • Local Storage: Enable local storage of patient data and records during offline operation to maintain access to essential information.
  • Comprehensive Data Analysis: Leverage advanced data analytics to gain insights into population health trends, disease patterns, and healthcare utilization.
  • Predictive Analytics: Utilize predictive analytics to anticipate public health needs and allocate resources efficiently.
  • Customizable Reporting: Create detailed and customizable reports to support public health decision-making, policy development, and regulatory compliance.
  • Third-Party API Integration: Ensure seamless integration with third-party healthcare providers, labs, pharmacies, and other relevant entities via APIs.
  • Data Exchange: Facilitate secure data exchange between the public health software and third-party systems to enhance care coordination and data accuracy.
  • Expanded Services: Enable the inclusion of additional services such as telehealth platforms, diagnostic tools, and health information exchanges to provide comprehensive care
  • Data Encryption: Ensure all patient data is encrypted both in transit and at rest to protect against unauthorized access and breaches.
  • Access Controls: Implement strict access controls to ensure that only authorized personnel can access sensitive patient information.
  • Audit Trails: Maintain detailed audit trails of all user activities to monitor access and modifications to patient records.
  • Scalable Cloud Infrastructure: Utilize scalable cloud infrastructure to ensure reliable performance and accommodate growing data storage needs.
  • Automatic Updates: Benefit from automatic software updates and security patches to ensure the system remains up-to-date and secure.
  • Disaster Recovery: Implement robust disaster recovery solutions to ensure data integrity and availability in the event of a system failure or data loss.
  • Medication Management: Track and manage patient medications, including prescription history and refills.
  • Electronic Prescriptions: Enable electronic prescribing and sending prescriptions directly to pharmacies.
  • Pathology and Radiology Integration: Integrate pathology and radiology results into the patient’s record, allowing easy access to lab results and imaging studies.
  • Order Management: Facilitate the ordering and tracking of lab tests and imaging studies within the software.

Supported Sectors with Profile

Profile serves as a cornerstone for government health departments, facilitating streamlined workflows and bolstering data security measures. By harnessing advanced analytics, it empowers public health decision-makers with invaluable insights, enabling proactive interventions and policy formulation to safeguard community health effectively.

Leverage Profile in public health agencies in managing communicable diseases, securing data, and enhancing decision-making with advanced analytics.

Profile aids healthcare providers in optimizing operations and patient care with tailored tools and analytics.

Profile supports educational institutions by providing robust tools for managing health-related data, such as student health records and vaccination histories, while also facilitating the coordination of health resources and services on campus to ensure the well-being of students and staff.

For emergency services, Profile plays a pivotal role in ensuring swift and effective responses to crises. By providing real-time data analytics and communication capabilities, it enables emergency responders to make informed decisions promptly, allocate resources efficiently, and coordinate seamlessly with other stakeholders, ultimately enhancing the overall readiness and response capability of emergency services.

Profile is instrumental for epidemiology and surveillance organizations, providing robust tools to monitor, analyze, and respond to disease outbreaks swiftly. With real-time data tracking and comprehensive analytics, it empowers these organizations to detect trends, assess risks, and implement targeted interventions to safeguard public health on a global scale.


Profile supports public advocacy groups by providing access to comprehensive health data and analytics. Tools for data-driven campaigns and policy advocacy enable these groups to champion public health initiatives effectively and drive positive change in communities.

Profile empowers mental health services by offering tailored tools and insights to enhance patient care, streamline administrative tasks, and facilitate collaboration among care teams.

Profile supports international aid organizations in efficiently managing and coordinating relief efforts across borders. Providing comprehensive data analytics and communication tools enables organizations to respond swiftly to global health crises, allocate resources effectively, and collaborate seamlessly with local partners to deliver aid where it’s needed most.

Operational Efficiency

Why Choose Profile?

#1 Client Care Software

“The Waitemata District Health Board (WDHB) serves a diverse community of over 630,000 people and is mandated to improve quality, safety, and experience of care and best value for public health system resources. District Health Boards aim to show social responsibility, foster community participation in health improvement, and uphold high ethical and quality standards. ”

– Fay Cunningham, Waitemata District Health Board

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