About Us
We deliver purpose-built software solutions for complex healthcare settings
About Intrahealth
Intrahealth delivers enterprise-grade healthcare management software solutions created by medical doctors and purpose-built for complex healthcare settings. Our human-centric company prides itself on working closely with our clients on implementation and beyond to ensure successful adoption and improved patient outcomes.
Our solution is highly configurable, scalable, secure, and interoperable with other programs like ERP, CRM, and finance. Profile is a robust solution that improves visibility on patient success rates, simplifies reporting, and enables collaboration between jurisdictions, programs, and practitioners within an organized and easy-to-use interface.
Our Story
Dr. Mark Matthews and Dr. Andrew Hall worked as medical doctors in New Zealand. While practicing, they identified a need for comprehensive software enabling patient-focused care.
Mark and Andrew set the goal of creating a software product that would be flexible and powerful enough to handle the diverse range of care delivery outside of a hospital, which would work across multiple medical practice types and jurisdictions.
The first version of Profile EMR was released to customers in New Zealand, and the product was adopted by a wide array of clients, including the New Zealand Defence Force and Auckland Regional Mental Health (a collection of multiple District Health Boards focused on providing mental health services).
Given the growth seen in New Zealand, the company embarked on an ambitious expansion into the Australian market. The product was soon widely adopted, including by The Western Australian Department of Corrections.
Profile EMR expanded into the Canadian market and quickly became a significant player in the GP and Specialist markets in the country.
Over the years, the company has grown to serve more than 15,000 physicians worldwide, with over 1,000,000 patients interacting with the software annually.
To serve further expansion plans, the company was acquired by WELL Health Technologies. Being part of the WELL Health family opens many doors for Intrahealth and sets the company up for even greater achievements going forward. Both companies aim to positively impact health outcomes by leveraging technology to empower and support care delivery.
Our Team
Certifications
ISO 27001
Intrahealth is ISO 27001 certified. This International Standards Organisation (ISO) standard is specifically focused on information security management systems, ensuring the confidentiality, integrity, and availability of data. Certification demonstrates our commitment to implementing and continuously improving robust security measures to protect sensitive information. Intrahealth is proud to uphold this internationally recognized standard, reflecting our dedication to providing secure, reliable solutions for our customers.
Learn more about ISO 27001 certification.
ISO 13485:2016
Intrahealth is ISO13485 certified. This International Standards Organisation (ISO) is specifically for medical devices and is based on the broader ISO9001 standards but to a higher threshold of conformance. Intrahealth is proud to be among the first EMRs to have achieved compliance with this standard, serving as a commitment to our customers for maintaining and improving the quality of our products and services.
More details on the ISO 13485 certification is available on the Health Canada website.
Canada Health Infoway EMR and aEMR Certifications
Intrahealth Canada Limited has achieved Canada Health Infoway National Class Electronic Medical Record and National Class Ambulatory Electronic Medical Record pre-implementation certification. Profile-HCC is the first product in Canada to be Ambulatory EMR certified, and the only product to achieve dual National Class certification.
A full listing of Infoway Certified Products can be found on the Infoway website.
Australian MyHealthRecord
Australian Medicare Online Claiming
Windows 10 Certification
As of Profile version 7.10, Profile is now Windows 10 compatible.
