Solutions purpose-built for the most complex healthcare program delivery needs.

Our innovative EMR solutions are configurable to meet the unique needs of organizations with complex workflows across multiple disciplines

Committed to your success.

Our Professional Services team is here to ensure the success of your program roll-out

In a community health setting, Profile goes beyond traditional healthcare solutions to support patient-centered care. Profile empowers healthcare providers with tools specifically tailored for community health needs, allowing for a more personalized and accessible approach.

With integrated Electronic Medical Records (EMR), streamlined workflows, and community-specific health indicators, Profile ensures a holistic understanding of patients’ needs.

Profile supports community engagement and outreach in community health by offering integrated communication features, targeted outreach capabilities, and tools for appointment scheduling. The system encourages active participation through patient portals, fostering stronger connections and contributing to overall community well-being.

Yes, Profile’s comprehensive solution for community health providers, offering an extensive suite of tools specifically designed to track and manage population health initiatives.  

With features ranging from detailed health indicators to advanced analytics and reporting, the platform empowers healthcare teams to make informed decisions, optimize resource allocation, and enhance the overall well-being of the community.  

Profile provides end-to-end support for strategic population health optimization, making it a versatile and invaluable resource for community health providers.   

Profile allows for the customization of templates and workflows to align with your specific community health goals. The platform is designed to be flexible, enabling healthcare providers to tailor templates and workflows according to the unique needs and objectives of their community health initiatives. 

We understand that each customer is unique, so we actively engage with you to identify and address your specific requirements. Our flexible approach allows us to customize our services to ensure they align seamlessly with your community health service goals. 

Our patient-centric approach means that we understand and prioritize your unique requirements. We have the solution and business integration sorted, but our main focus is on delivering a service that improve care delivery. 

Yes, Profile is equipped to identify and manage high-risk patients within the community. The platform offers advanced risk stratification tools, clinical decision support, and population health management features. With a focus on care coordination and patient engagement, Profile provides a comprehensive solution for effectively managing the healthcare of high-risk individuals in the community. 

How it Works

Profile is versatile and applicable across a spectrum of community services and community health care settings. This includes healthcare workers in community health clinics, mental health services, sexual health clinics, rehabilitation centers, and more. 

Yes, your information is private and secure in Profile We prioritize data privacy, implementing strong security measures to protect your personal and health information. Our system complies with industry standards and regulations to ensure confidentiality, integrity, and availability of your data.

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Yes, Profile is designed with compatibility in mind. Our team understands the importance of seamless integration with existing infrastructure and systems. Profile is built to be adaptable and can integrate with various systems to ensure a smooth transition and operation. We offer support throughout the implementation process to ensure a hassle-free experience tailored to your organization’s needs. 

Customization & Configurability

Absolutely, Profile is designed for customization and flexibility. Our customization options allow tailoring the system to meet the unique requirements of your organization, ensuring a seamless fit with your organization needs. 

Profile is highly scalable, designed to grow with your organization. Its adaptability ensures that it can evolve alongside your changing requirements, providing a long-term solution for your dynamic needs. 

Training and Onboarding

We provide comprehensive training and onboarding support for Profile. Our dedicated team offers tailored training sessions to ensure users are proficient in utilizing the system’s features. From initial onboarding to ongoing support, we are committed to empowering users with the knowledge and skills needed. 

The time it takes for employees to become proficient in using the system varies based on their individual learning styles and prior experience.  

However, our system is designed with user-friendliness in mind, and many users find they can achieve proficiency within a few days to a couple of weeks of regular use. We also offer training resources, tutorials, and support to expedite the learning process and ensure a smooth transition for staff members. 

Data Security and Privacy

Patient data within our Profile is secured through encryption measures during both transit and storage. Access is tightly controlled with role-based permissions, ensuring only authorized personnel have specific data access. We adhere to strict security standards, conduct regular audits, and comply with relevant regulations such as HIPAA to maintain the confidentiality and integrity of patient information. 

To further strengthen our compliance section, we could include detailed information about our certifications, particularly ISO 27001 and ISO 13485:2016, to show that we are aligned with industry standards. 

Yes, Profile is fully compliant with relevant data protection regulations, including HIPAA (Health Insurance Portability and Accountability Act). We prioritize the security and confidentiality of patient information, implementing measures to safeguard data and ensure compliance with healthcare privacy standards. Your data’s integrity and privacy are of utmost importance to us. 

Intrahealth’s Infrastructure and Operations Team employs various tools for ISMS, adhering to industry standards. Our primary tool is IBM Qradar, ensuring robust and secure information security practices. 

Environment protection is a fundamental component of Intrahealth’s Quality Management System, which undergoes an annual audit against ISO13485 standards. Additionally, we are in the process of obtaining ISO27001 and SOC II certifications.

Intrahealth is committed to ensuring the relevance and effectiveness of its policies and procedures, conducting a thorough review and update at least annually. 

As part of the agreement with Intrahealth, SE Health may request and receive third-party assessment reports upon request, change, or incident, ensuring transparency and collaboration in information security matters. 

Intrahealth is committed to Risk Management practices, especially concerning Cloud and SaaS security and data privacy risks. Our Risk Management program ensures accountability in addressing these risks, and it is integrated into our Quality Management System, aligning with ISO13485 standards. 

Profile supports secure and irreversible data deletion mechanisms, enabling the permanent removal of user data upon request or when it is no longer necessary for the intended purpose. This ensures compliance with applicable data protection regulations. Additionally, Profile enforces a “soft” data deletion mechanism, allowing for temporary retention of deleted data. However, it’s important to note that there is currently no specified timeframe before data is permanently deleted. This feature, along with notifications, can be easily added if required. 

Profile does not mandate bulk deletions of any data nor does it require the involvement and approval of at least two authorized personnel to prevent accidental or unauthorized data removal. These aspects can be implemented with minimal effort if needed. 


 Yes, Profile is designed for seamless data exchange with external labs, pharmacies, and other healthcare providers. It facilitates interoperability by supporting standard data exchange protocols, ensuring smooth communication and collaboration between different entities in the healthcare ecosystem. This capability enhances coordination, expedites information sharing, and contributes to a more integrated and efficient healthcare workflow. 

Updates and Maintenance

At Intrahealth, our commitment to providing a reliable and efficient system is reflected in our proactive approach to updates and maintenance. Here’s an expanded overview of essential aspects that highlight our system’s reliability and maintenance protocols:   

Scheduled Updates: 

  • Regular updates are scheduled to enhance features, address bugs, and implement necessary security patches. 
  • Updates are strategically planned to minimize disruption, ensuring optimal system performance. 

Transparent Communication: 

  • Transparency is a priority. We provide advance notice for planned downtime, keeping users informed about upcoming updates. 
  • Our communication channels ensure that users are aware of the purpose, duration, and expected improvements of each update. 


Low-Traffic Maintenance: 

  • Maintenance activities are strategically performed during low-traffic periods to minimize any impact on users.
  • This approach ensures a seamless user experience while essential maintenance tasks are carried out. 

System Availability: 

  • Our system is designed for high availability, minimizing downtime and ensuring consistent access for users. 
  • Redundancy measures are in place to further enhance system reliability and resilience. 

Support Hours: 

  •  Our dedicated support team is available during specified support hours to assist users with any issues or inquiries. 
  • Clear communication channels are maintained to facilitate prompt assistance and resolution. 

Recovery Time Objective (RTO) and Recovery Point Objective (RPO): 

  • We adhere to defined RTO and RPO metrics to ensure rapid recovery in case of unexpected disruptions or data loss. 
  • Regular testing and refinement of our recovery protocols contribute to the resilience of our system. 


Yes, the Profile system is designed to function offline, providing continued access to essential features in network disruptions or security measures that restrict internet access. This offline capability ensures uninterrupted use, allowing users to maintain productivity even in challenging connectivity scenarios. 

Yes, Profile system is to provide seamless access across both mobile and web platforms. Whether you’re accessing the system from your desktop computer, laptop, tablet, or mobile device, our Profile system is optimized for accessibility. This means you can enjoy the full functionality of the system, including features and user interfaces, regardless of the device you choose.  

We understand the importance of flexibility in today’s dynamic work environments, and our commitment is to provide you with a user-friendly and accessible experience. 

Yes, Profile is equipped with telehealth capabilities, enabling healthcare providers to offer remote consultations and care. The platform is designed to be accessible on mobile devices, ensuring flexibility and convenience for both healthcare professionals and patients. With Profile, you can conduct telehealth appointments, enhancing accessibility to care and facilitating remote healthcare services. 

Profile supports remote patient monitoring and engagement through seamless integration with connected devices, enabling continuous tracking of vital signs and health metrics. Healthcare providers have real-time access to patient data, allowing proactive interventions and personalized care adjustments. Customizable alerts ensure timely responses to health changes, and patient engagement tools, including secure messaging and educational resources, encourage active participation in care. The integrated telehealth capabilities further facilitate remote consultations, fostering a collaborative and effective approach to healthcare between providers and patients. 


Profile is designed to assist healthcare providers in meeting the requirements of programs like Meaningful Use. The system is equipped with features and functionalities that support the core objectives of Meaningful Use, including interoperability, electronic exchange of health information, and improved patient outcomes.  

By leveraging Profile, healthcare organizations can streamline their processes, enhance data accuracy, and meet the criteria outlined in Meaningful Use guidelines, contributing to the overall improvement of patient care and the achievement of program goals. 

Profile is built with a flexible architecture that allows for swift adjustments in response to evolving regulatory requirements. Regular updates and enhancements are strategically implemented to ensure compliance with the latest healthcare standards and regulations.  

Our commitment to staying ahead of industry changes and proactively incorporating them into the system’s design ensures that healthcare organizations using Profile can navigate regulatory shifts with ease, promoting ongoing compliance and adherence to the ever-changing landscape of healthcare regulations. 


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